QUALITY CONTROL MANAGER

Company: Saturn Petcare, Inc.
Location: Terre Haute
Posted on: November 7, 2024

Job Description:

SUMMARY:

The Quality Control Manager plays a crucial role in ensuring that SPI maintains high standards and consistently delivers quality products and services. This job description provides a comprehensive overview of the responsibilities and qualifications expected from the Manager of Quality Control. By effectively managing and improving quality control processes, this role contributes to the success and reputation of the company.

The Quality Control Manager maintains close working relationships with other department managers and supervisory personnel to meet and maintain product quality, identify, solve, and prevent problems affecting product quality, maximize productivity, and comply with regulatory requirements.

The Quality Control Manager reports to the Director of Food Safety/Quality Assurance & Regulatory Compliance.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Ensures food safety risk assessment is completed and appropriate controls are developed and implemented.
• Develop and implement quality control strategies, policies, and procedures to ensure consistent delivery of high-quality products or service
• Supervise, lead and manage a team of quality control professionals, providing guidance, training, and support.
• Enforce conformance to implemented policies, operating procedures, quality systems and programs which ensure proper testing, evaluation, inspection, and technical support to meet product safety and quality standards
• Establish and enforce key performance indicators (KPIs) to track the effectiveness of quality control processes and identify areas for improvement.
• Collaborate with cross-functional teams, such as operations and customer service, to ensure quality control standards are integrated into all aspects of the organization.
• Conduct regular audits and inspections to identify areas of non-compliance or opportunities for improvement.
• Analyze data and metrics related to quality control to identify trends, patterns, and areas for improvement.
• Collaborate with the Research and Development team to ensure new products or processes meet quality standards before they are introduced to the market.
• Establish and maintain relationships with vendors to ensure compliance with quality control standards.
• Participate in all third party and customer audits and inspections, and corrective action response.
• Act as a quality resource for operational issues, process improvement activities, new ingredient testing, and new product commissioning.
• Conduct performance appraisals; provides feedback; and assists in setting goals and objectives. Supervisory Responsibilities:
  
  Lead and direct Quality Control personnel. Carry out management responsibilities in accordance with site policies, applicable federal and local regulations. Responsibilities include interviewing, hiring, and training of employees. In addition, the QC Manager will be responsible for planning, assigning QC personnel work activities and projects, appraising performance and resolving personnel work related issues.
  
  Qualifications:
  
  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
  Education and/or Experience:
• Strong leadership and team management skills, with the ability to effectively lead and develop a team.
• At least 5- 15 years of work experience as quality control associate in food/beverage and at least five years experience in a supervisory capacity.
• Pet food experience a plus
• BS or MS degree in Food science or related field (Meat Science, Biology, Microbiology, Food Microbiology, Chemistry or Industrial Engineering).
• Demonstrated track record of successfully implementing quality control strategies and driving continuous improvement
• Proficiency in using quality control tools and software, such as statistical analysis software and quality management systems.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders
• Strong knowledge of cGMP for Pet or human Food (21 CFR 507 or 113).
• Ability to perform both internal and external quality and food safety audits.
• Preferred: HACCP, PCQI, SQF, Allergen Control, Food Recall, and Root Cause Analysis trainings.
  
  Computer and Technology Skills:
  
  The successful candidate must be proficient in MS Office applications, Minitab, SAP and a DMS program
  
  Language Skills:
  
  Ability to read and interpret documents such as standard operating procedures, work instructions and policy guides, and other procedural manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Ability to understand German language is a plus.
  
  Mathematical Skills:
  
  Ability to work with mathematical concepts such as probability and statistical inference, and ability to apply concepts such as: fractions, percentages, ratios, and proportions to practical situations.
  
  Reasoning Ability:
  
  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  
  Allergen Awareness
  
  Products produced in this facility may contain the following allergens: Egg, Shellfish, Fish, Gluten
  
  Physical Demands:
  
  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
  While performing the duties of the job, the employee is regularly required to use hands, fingers, handle, feel, reach with hands and arms. The employee is required to stand, climb, sit, walk, talk, and hear. The employee must regularly lift and / or move up to 15 pounds, frequently lift and / or move up to 30 pounds and occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  
  Disclaimer:
  
  The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Job descriptions are not intended to create a contract, nor are they to be construed to constitute contractual obligations of any kind or a contract of employment between Saturn Petcare Inc. and any of its employees. The provisions of job descriptions have been developed at the discretion of management and may be amended or cancelled at any time by Saturn Petcare Inc. with or without notice.
  
  Employment with Saturn Petcare Inc. is voluntarily entered, and the employee is free to resign at will at any time, with or without cause. Similarly, Saturn Petcare Inc. may terminate the employment relationship at will at any time, with or without notice or cause, so long as there is not violation of applicable federal or state law.

Keywords: Saturn Petcare, Inc., Lawrence , QUALITY CONTROL MANAGER, Executive , Terre Haute, Indiana