Private Banking
Company: Civista Bank
Location: Miamisburg
Posted on: October 29, 2024
Job Description:
Civista BankDescription:Position Purpose:Responsible for
management and growth of long-term profitable relationships with
high-net worth individuals ($1Million in investable assets and
above), medical professionals and emerging affluent clientele using
high touch banking, financial planning, credit and other financial
solutions.Key Accountabilities, Responsibilities and
Expectations:
- Understand the needs of wealthy clients and cater to those
requirements.
- Depending on the market place - Dedicate a percentage of time
to existing clients, providing a superior client service experience
and specifically addressing the comprehensive holistic needs of
each individual client with banking options, wealth strategies, and
lending solutions.
- Open, close and service client deposit accounts; Coordinate and
follow through on client requests for products and services (i.e.,
open/close accounts, check orders, credit drawdowns/pay downs,
credit card requests, etc.), take consumer loan applications and
process loan documents; sell investment products and provide
financial advice (Series 7 and Series 63 licenses preferred), or
refer client to appropriate department.
- Confidentially manage daily client transactions and inquiries
accurately, within established deadlines and in accordance with
firm business policies and procedures, as well as applicable FINRA
and other federal regulations.
- Provide high quality, high touch service to Private Banking
clients. Responsible for monitoring and maintaining client accounts
across complex structures and a wide variety of products. Acts as a
trusted advisor, provide solid solutions and simplifies the
client's life to achieve financial goals.
- Use deep knowledge of the relationship and available sales
tools / reports to independently identify and execute cross-sell
and up-sell opportunities.
- Resolve client problems as needed/warranted and other duties as
needed
- Monitor and manage existing credit relationships.
- Build and manage lifelong client relationships with a certain
number of high net-worth individuals (generally 75 - 125 account
relationships).
- Depending on the market place - Dedicate a percentage of time
to prospecting and new client acquisition. Develop internal and
external referral sources to cultivate prospect opportunities.
- Depending on the market place - Dedicate a percentage of time
to developing relationship with internal clients including
mortgage/consumer/commercial lenders, business bankers, branch
leaders and wealth managers.
- Attend all sales team meeting.
- Refer clients to trust and investment management department;
commercial/consumer loan department and wealth management as the
need presents itself
- Research, follow-up and resolve client inquiries and issues
through effective interaction with clients, advisors, product
partners, branch/operations teams and other staff in a timely and
professional manner.
- Work within a team environment with trust and investment
personnel, commercial/consumer lending personnel, and retail staff
in order to provide optimal client service.
- Depending on the market place - Dedicate a percentage of time
to developing relationship with external COIs including attorneys,
CPAs, Physician Recruiters, Medical Professionals, Real Estate
agents, etc.
- Meet one-on-one, host seminars/mixers, plan collaborative
events, etc. with the goal of deepen relationships and encouraging
the sharing of prospect referrals.
- Represent the Bank at community civic club and service club
events
- Develop a Business Plan which details yearly & quarterly new
client, lending & wealth goals with action plan for achievement of
these goals. Take pride in exceeding goals as assigned by
management and maintain accountability for client acquisition,
growth and retention.
- Track all Client, Prospect, Internal Customer & Internal
Customer interaction and pertinent information in Salesforce.
Maintain up-to-date calendar & pipeline reports including monthly
mortgage report.
- Depending on the market place - Dedicate a percentage of time
on the road traveling to meet with internal and external customers;
stay in contact with office and other clients via laptop computer,
i-pad and cellular phone. May have to call on clients at home
during evenings and weekends, as needed/required to meet their
service requests.Requirements:Qualifications, Knowledge and Skills:
- Five years of retail banking experience preferred. Additional
experience in sales or marketing, trust department products and
consumer lending products preferred. Previous Private Banking
Experience preferred.
- Bachelor's Degree in Business Administration, Finance, Banking
or equivalent work experience; additional training provided by
financial institution. Series 7 registered representative and
Series 63 brokerage licenses preferred.
- Excellent relationship management, client service and
communication skills are a prerequisite as well as an
entrepreneurial orientation. Strong ethics and integrity is crucial
as work involves extensive personal contact with others and/or is
usually of a personal or sensitive nature. A significant level of
trust and diplomacy is required, in addition to being courteous and
having tact. Work may involve motivating or influencing others.
Outside contacts are important and ability to foster sound
relationships with other entities (lawyers, accountants, etc.) is
necessary.
- Strong sales experience; experience dealing with public
accounting and law firms helpful.
- Good knowledge of consumer banking, credit and business banking
services; basic experience handling trusts, investments, tax
insurance, real estate management, estate planning and financial
planning, credit training preferred.
- Solid Computer literacy (Word, Excel, PowerPoint and CRM) with
accurate data entry skills; proficient knowledge of working with
spreadsheet and creating formulas. Ability to become proficient in
use of specific software required for position.
- A high level of initiative, thoroughness, accuracy and
organizational skills required.
- Ability to be a self-starter and work without direct
supervision.
- Detail oriented with strong analytical skills.
- High level of confidentiality required.
- Excellent oral and written communication skills.
- Ability to manage multiple priorities/projects with varied
deadlines.Pay Transparency Nondiscrimination Provision:
https://www.dol.gov/agencies/ofccp/postersEqual Opportunity
Employer EEOC M/F/D/VThis Position Description is not a complete
statement of all duties and responsibilities comprising this
position.Nothing in this job description restricts management's
right to assign or reassign duties and responsibilities to this
position at any time.PI5be5e0a927f5-31181-34689919
Keywords: Civista Bank, Lawrence , Private Banking, Accounting, Auditing , Miamisburg, Indiana
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